News and Announcements

1/31/13

2012 1099 Forms are now available.

Primary account holders with eStatements can immediately access your 1099 Forms in OnCommand. eStatement users will not receive an addtional printed form by mail. For primary account holders with paper statements, your 1099 forms were mailed on January 31, 2013.

11/27/12

IMPORTANT NOTICE: Notice of expiration of the temporary full FDIC insurance coverage for noninterest-bearing transaction accounts

By operation of federal law, beginning January 1, 2013, funds deposited in a noninterest-bearing transaction account (including an Interest on Lawyer Trust Account) no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC). Beginning January 1, 2013, all of a depositor's accounts at an insured depository institution, including all noninterest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category.

For more information about FDIC insurance coverage of noninterest-bearing transaction accounts, visit: http://www.fdic.gov/deposit/deposits/unlimited/expiration.html

1/27/12

2011 1099 Forms are now available.

Primary account holders with eStatements can immediately access your 1099 Forms in OnCommand. eStatement users will not receive an additional printed form by mail. For primary account holders with paper statements, your 1099 forms were mailed on January 25, 2012. First Command Bank, in general, does not report interest of less than $10 for a Taxpayer Identification Number (TIN), so there will be no 1099 form. You can find your 2011 year-to-date interest on your January 2012 statement.

7/25/11

First Command To Fund Government Paychecks In Event Of U.S. Debt Default

First Command is committed to effectively addressing the financial concerns of its military and federal clients in the event of a government shutdown.

Learn more »

1/28/11

2010 1099 Forms are now available

11/22/10

First Command Bank launches mobile banking service, MobileCommand™

Learn more »

09/08/10

New, enhanced OnCommand™ online banking is here!

We've added eBills and made the site easier to navigate with enhanced features like:

Deliver by Scheduling – Choose the date you want your payment to arrive.
Payments Review Page – Review, edit and expedite your payments on one page.
Quick Links – Add a payee or make a payment with ease.

Learn More »
View a demo of the new OnCommand™ »

08/31/10

New Hours beginning Tuesday, September 7, 2010: First Command Bank’s customer service phone hours changed to 7am to 7pm Central

Beginning Tuesday, September 7, 2010, First Command Bank’s customer service phone hours changed to 7am to 7pm Central. OnCommand and PhoneCommand, 888-763-7601, will be continue to be available 24 hours a day.

07/26/10

First Command Bank Overdraft Program Update

If you currently have a First Command Bank checking account, you may have received a notice from us asking you to update your overdraft protection coverage.
Click here to learn more »

04/28/10

Fraud Alert: New Debit Card Restrictions

Due to an increase in fraudulent activity in these areas, First Command Bank Debit MasterCards will no longer be able to be used in the following countries:

Armenia
Brazil
Cyprus
Honduras
Hong Kong
Kazakhstan
Malaysia
Mexico
Spain
Turkey

If you will be traveling to one of these countries, please contact Customer Care at 888.763.7600 to request the debit card restrictions be lifted during your time of travel.

If your current address of record with First Command Bank indicates that you reside in one of these countries, your debit card will not be restricted.

While we certainly want our customers to enjoy the convenience of our Debit MasterCard, we have determined these steps are necessary at this time to ensure we are doing all we can to protect against the dangers of fraud and identity theft. If you have any questions, please contact Customer Care at 888.763.7600.

Learn more about how you can protect yourself from fraud

2/1/10

2009 1099 Forms are now available

Primary account holders with eStatements can immediately access your 1099 Forms in OnCommand. Select the Accounts tab and click View Statement. eStatement users will not receive an additional printed form by mail. For primary account holders with paper statements, your 1099 forms were mailed on January 29, 2010.

First Command Bank, in general, does not report interest of less than $10 for a Taxpayer Identification Number (TIN), so there will be no 1099 form. You can find your 2009 year-to-date interest on your January 2010 statement.

1/19/10

Haiti Disaster Relief: Visit OnCommand to donate to the American Red Cross Haiti Disaster Relief Fund.

1/15/10

First Command Bank has seen an increase in the amount of debit card fraud originating from internet transactions processed out of Hong Kong and Spain. We are currently blocking all debit card internet transactions generating from Hong Kong and Spain. Please monitor your accounts for any fraudulent transactions and notify us immediately if you suspect fraud on your account. You can check your account transaction history at any time with OnCommand Online Banking or PhoneCommand automated telephone banking at 888.763.7601. If you have any questions or concerns, please contact Customer Care at 888.763.7600.

06/17/09

First Command Bank introduces new program for fighting identity theft.

05/01/09

Free ATM use with First Command Bank just got even easier

04/20/09

First Command is strongly positioned to serve you:

Letter to clients from David White, President First Command Bank

02/27/09

Effective March 1, 2009, First Command Bank will implement the following fees:

Insufficient Funds Fee (NSF): $29.00
Outgoing Wires Fee (Domestic and International): $20.00
Stop Payment Fee: $20.00

Click here to view a complete listing of deposit account fees.

OnCommand™ Online Banking provides many free services to help you proactively manage your finances and avoid fees including: online bill pay, interbank and intra-bank electronic funds transfers, and customized account alerts. If you have any questions, please contact Customer Care at 888.763.7600.

02/02/09

2008 1099 Forms are now available

Primary account holders with eStatements can immediately access your 1099 Forms in OnCommand. For primary account holders with paper statements, your 1099 forms were mailed on January 26, 2009.