Mobile and Bill Pay Enhancement Announcement

Beginning July 6, 2017, First Command Bank will offer you an updated mobile experience that offers additional features and functionality. In addition, you may notice the updated bill payment options, both within online and mobile banking. You can find specific details to these enhancements and changes below.

Enhanced Mobile App

Using the new First Command Bank mobile app, you can now transfer funds immediately to other First Command Bank clients (unlinked transfers) and to your accounts at other financial institutions. Other new app features include alerts, setting up new payees, adding new transfer details and more. Account registration can now take place through the app, giving you more control of your everyday finances from anywhere and at any time. Learn more by looking at the Mobile FAQ.

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With the addition of Popmoney, you can now pay people directly through this payment service. Using Popmoney is as easy as sending a text or email. Learn more about this service by watching the short video below.

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Changes to Bill Pay

Through our recent banking platform change, you may notice some differences on the Bill Pay screen when you log in to your account. The Bill Pay icon within online banking has changed to Payments. Your account will now be charged when your actual payment processes, based on the deliver by date that you choose, and it is recommended that you schedule your payment two to five days in advance of your deliver by date. Your options will be presented when you enter your payment information. Additionally, you can set up reminders, receive e–bills and be alerted if someone has sent you money— all from the same Payment Center location.

If you haven't already enrolled for Bill Pay, now is a great time to do so. You can find additional information on the Bill Pay FAQ and video below.

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Quicken and QuickBooks Direct Connect Changes

Due to a disruption in service with our Quicken Direct Connect option, First Command Bank will offer Quicken Express Connect for our Quicken clients beginning July 15 and Quicken Web connect for our QuickBooks clients beginning July 6. Step–by–step installation guides are below for both Windows and Mac users. You can find more Quicken and QuickBooks details in the Quicken and QuickBooks FAQ. Quicken Direct Connect will be reinstated in December 2017.

Note: Connecting one last time in July as close to the July 6 effective date is highly recommended.

Quicken Express Web Connect will be available by July 15.


Call us at 888.763.7600 or email