Target Security Breach Notification

Posted December 19, 2013

As it has been widely reported in the media, a recent data breach at Target means as many as 40 million credit and debit card accounts may have been compromised. The breach affects Target shoppers who visited U.S. stores between November 27 and December 15.

At First Command Bank, the security of your information is our top priority. We are working diligently with our debit and credit card processors to identify clients potentially affected by this breach. We will contact you directly via email if your FCB credit or debit card is identified as “at-risk.”

In the meantime, if you made a purchase with a credit or debit card at Target store during this time period, we encourage you to carefully monitor your accounts and report any suspicious activity immediately.

We hope the following information will help answer any questions you might have regarding the data breach and what you need to do.

How do I know if my information is at risk?

If you visited a Target store in the U.S. from November 27 through December 15 and you used a credit or debit card to pay for your purchase, you should check and monitor your account for suspicious activity.

If you made a purchase online or in a Target in Canada during this time period, your card data was not impacted by this breach.

According to Target, the issue has been resolved and purchases made after Dec. 15 and in the future are not at risk.

I don’t have a Target credit or debit card. Do I still need to be concerned?

Brands impacted include Target store brand cards and all major brand cards including Visa, MasterCard, American Express and Discover.

What should I do if I do notice any suspicious activity on my First Command Bank cards?

During regular business hours, contact us immediately by sending a secure message in OnCommand or MobileCommand with “FRAUD” in the subject line or calling us at 888.763.7600.

If you notice or suspect that there is fraud on your account and wish to cancel your credit or debit card, call PhoneCommand at 888.763.7601 and select the card services option. Additional after hours contact options include 866.546.8273 for MasterCard debit cards or 800.847.2911 for Visa credit cards.

For concerns about your Target issued REDcard debit or credit card, please call 866.852.8680.

You may also contact the Federal Trade Commission or local law enforcement to report identity theft.